Privacy Policy
Effective Date:06/03/2025
Welcome to Solodrive Car Rental Service. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our self-drive car rental services in Bhubaneswar.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, contact number, email address, and government-issued ID (such as Aadhaar, PAN, or Driving License).
- Booking Details: Rental period, vehicle preferences, pickup and drop-off locations.
- Payment Information: Billing details, transaction history, and payment method (we do not store your card details).
- Location Data: GPS tracking may be used for vehicle security and safety purposes.
- Device Information: IP address, browser type, operating system, and usage patterns.
2. How We Use Your Information
We use the collected data to:
- Process your car rental bookings and provide our services.
- Verify identity and ensure compliance with rental policies.
- Improve our services, customer support, and website functionality.
- Send booking confirmations, invoices, and important service updates.
- Prevent fraud, theft, and unauthorized vehicle usage.
- Comply with legal obligations and local regulations.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Partners: Payment processors, insurance providers, and vehicle maintenance partners.
- Law Enforcement: When required by law, court orders, or to prevent illegal activities.
- Third-Party Analytics Providers: To analyze website usage and improve user experience.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we advise users to protect their personal login credentials.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request details of the data we hold about you.
To exercise these rights, please contact us at info.solodrive@gmail.com
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to disable cookies, but some features may not function properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Solodrive Car Rental Service
Plot No – 336 , K -8 Ghatikia, Sum Hospital Rd, near Stylive Furniture, Kalinganagar, Bhubaneswar, Odisha 751029
info.solodrive@gmail.com
+91 70772 45779
